We encourage you to please read this policy carefully so that you understand Nu-Prep's information handling practices.
Nu-Prep will not use or disclose any information about you without your consent. There may be exceptional circumstances where this may not be possible, such as if disclosure is required by law or is necessary to protect the rights or property of Nu-Prep, or any member of the public, or to lessen a serious threat to a person's health or safety. Nu-Prep will not collect or monitor any personal information about you without your consent. The only personal information we collect is what you tell us about yourself for our reference to be considered as winners for our contest. While you may choose to use an alias, or remain anonymous, we hope that like most of our users and customers, you will want to provide information about yourself to us because it will help us make our services more personalised and valuable to you.
Using and disclosing your details
Information collected about you by our customer service representative phone service is not permanently recorded, and is securely discarded at the end of the query. Again, you may choose to use an alias or remain anonymous. Information collected about you through our web site is intended to be used for the following purposes only: To provide you with information about our products, service and/or special offers, and follow up on your submission to our contest. To ask you for your opinion or comments about our products and/or services. To collect statistical data for marketing analysis. Please note that in order to operate the web site or deliver a service we may sometimes share your personal information with a service provider.
Accessing your details
If at any time you want to know what personal information you have submitted to us, you are welcome to contact us (see below). Our Privacy Officer will assist you in determining what personal or private information may be held on you. Nu-Prep has developed processes to ensure that any file of your information will be made available to you within 14 days wherever practicable.
Changing or deleting your details
If at any time you wish to update personal information that is inaccurate or out of date, please contact us and we will amend this record. If you wish to have your personal information deleted, please contact our Privacy Officer and we will take all reasonable steps to delete it, unless we are required to keep it for legal reasons.
Storage and security of your details
Nu-Prep will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. Electronic information is stored on secure servers that are protected in controlled facilities. Our employees and data processors are obliged and trained to respect the confidentiality of any personal information held by Nu-Prep. However, as we cannot guarantee the security of communications over the Internet, we cannot give an absolute assurance that your information will be secure at all times. Nu-Prep will not be held responsible for events arising from unauthorised access to your personal information.
Communicating with you
We may contact you at your email or other address, which you provide to us in order to: Provide you with information that may be of interest about Nu-Prep' products and special offers and other matters which may interest you. For those of you with an email address, to send you an email newsletter. By registering to receive email newsletters from Nu-Prep, you consent to be the recipient of commercial and non-commercial electronic messages from Nu-Prep. We will not send you advertising information without first asking you whether you wish to have promotional information sent to you.
Opting out of communication
Nu-Prep offers an 'opt out' mechanism, so that you may have the opportunity to decide to not receive marketing or promotional information from us. We will remove you from any of our lists that may be used for communication purposes. At any time you may contact the company to 'opt out' of any future direct marketing. Additionally on all direct marketing correspondence, the 'opt out' mechanism will be made clear.
Access or update your personal information
You are responsible for providing accurate and complete information about yourself and any other person whose personal information you provide us (for e.g. your spouse, children, relatives or third parties), and as such, as and when such information becomes incorrect or outdated you should correct or update such information by contacting us or submitting fresh information. You may write to us at the address set out in Section 6 below: request for a copy of the Personal Information we hold about you request to rectify or update your Personal Information Please provide proof or your identity, address and sufficient information to enable us to identify you when submitting your request to us. On receipt of your written request, we may: Comply or refuse your request to access or rectify your Personal Information. If we refuse, we will notify you the reasons for such refusal Charge a fee for processing your request for access or rectification.
Limit the process of your personal information
How to contact us
Write in to us at:
Address: Lot 21, Jalan U1/19, Section U1, Hicom Glenmarie Industrial Park, 40150 Shah Alam, Selangor
Telephone: 603-5565 5600